Terms & Conditions

 

The following Terms and Conditions of Service apply to all products and services provided by studio latitude.

 

All work is carried out by studio latitude on the understanding that the client has agreed to these terms and conditions. Copyright is retained by studio latitude on all design work including words, pictures, ideas, visuals and illustrations unless specifically released in writing at the start of the project and after all costs have been settled.

 

If a choice of designs is presented, only one solution is deemed to be given by studio latitude as fulfilling the contract. All other designs remain the property of studio latitude, unless agreed in writing that this arrangement has been changed.

 

Project Acceptance

At the time of proposal, studio latitude will provide the customer with a written estimate or quotation. The Terms and Conditions can be read on studio latitude's website. A copy of the written estimate or quotation is to be signed and dated by the customer to indicate acceptance and should be returned to studio latitude. Alternatively, the client may send an official order in reply to the estimate or quotation, or an email acknowledging acceptance of the quotation which binds the client to accept studio latitude's terms and conditions. No work on a project will commence until either document has been received by studio latitude.

 

Design Charges

Charges for design services to be provided by studio latitude will be set out in the written estimate or quotation that is provided to the client. For new clients studio latitude reserves the right to ask for a non refundable 30% deposit at the time of the clients signed acceptance of this estimate or quotation and Terms & Conditions. Work on the project will not commence until studio latitude has received this amount. For larger projects a schedule of stage payments will be agreed upon with the client. Design charges include for a maximum of two sets of proofs and amendments for all work. For further amendments an additional fee will be quoted/charged. Charges for logo design cover the provision of jpg, png, eps or pdf versions suitable for uses specified by the client. Charges for all other design work cover the provision of final pdf artwork suitable for uses specified by the client. Release of source/native materials, e.g. layered Photoshop, Illustrator, or InDesign files is not included unless specifically agreed at the start of the project for an additional fee.

 

Charges for Other Services

Charges for any additional services over and above the estimated design, will become fully payable (100% of the quoted amount) at the time of estimate or quotation acceptance.

 

Payment

The client will be provided with an Invoice prior to final release of design work. At this time the remainder of the amount due will become payable. Accounts which remain outstanding for 30 days after the date of invoice, will incur an extra charge of 2% per month of the outstanding amount. Payments may be made by cash, cheque, or (for overseas customers), Pound Sterling International Money Order or previously agreed electronic funds transfer.

 

Publication and/or release of work done by studio latitude on behalf of the client, may not take place before cleared funds have been received. Returned cheques will incur an additional fee of £50 per returned cheque. Studio latitude reserves the right to consider an account to be in default in the event of a returned cheque.

 

Default

An account shall be considered default if it remains unpaid for 30 days from the date of invoice, or following a returned cheque.

Studio latitude shall be considered entitled to remove studio latitude’s and/or the client's material from any and all computer systems, until the amount due has been fully paid. This includes any and all unpaid monies due for services, including, but not limited to, hosting, domain registration, search engine submission, design and maintenance, sub-contractors, printers, photographers and libraries.

 

Removal of such materials does not relieve the customer of it's obligation to pay the due amount. Customers whose accounts become default agree to pay studio latitude reasonable legal expenses and third party collection agency fees in the enforcement of these Terms and Conditions.

 

Copyrights and Trademarks

By supplying text, images and other data to studio latitude for inclusion in the client's website or any other medium, the client declares that it holds the appropriate copyright and/or trademark permissions. The ownership of such materials will remain with the client, or rightful copyright or trademark owner.

 

Under Copyright Law intellectual property rights are retained by studio latitude on all their design work including images, text, slogans, ideas, visuals, illustrations and code unless specifically released in writing at the start of the project and after all costs have been settled.

 

The client may request in writing from studio latitude, the necessary permission to use materials (for which studio latitude holds the copyright) in forms other than for which it was originally supplied, and studio latitude may, at it's discretion, grant this. Such permission must be obtained in writing before it will allow any of the aforesaid artwork, images, text, or other data to be used. By supplying images, text, or any other data to studio latitude, the client grants studio latitude permission to use this material freely in the pursuit of the design.

 

Should studio latitude, or the client supply an image, text, audio clip or any other file for use in a website, multimedia presentation, print item, exhibition, advertisement or any other medium believing it to be copyright and royalty free, which subsequently emerges to have such copyright or royalty usage limitations, the customer will agree to allow studio latitude to remove and/or replace the file on the site. The client agrees to fully indemnify and hold studio latitude free from harm in any and all claims resulting from the client in not having obtained all the required copyright, and/or any other necessary permissions.

 

Licensing

Any design, copywriting, drawing, idea or code created for the client by studio latitude, or any of its contractors, is licensed for use by the client on a one-time only basis and may not be modified, re-used, or re-distributed in any way or form without the express written consent of studio latitude and any of its relevant sub-contractors.

 

All design work - where there is a risk that another party make a claim, should be registered by the client with the appropriate authorities prior to publishing or first use or searches and legal advice sought as to its use. studio latitude will not be held responsible for any and all damages resulting from such claims. studio latitude is not responsible for any loss, or consequential loss, non-delivery of products or services, of whatever cause. The client agrees not to hold studio latitude responsible for any such loss or damage. Any claim against studio latitude shall be limited to the relevant fee(s) paid by the client.

 

Design Credits

The client agrees to allow studio latitude to place designs, along with a link to the client's site on studio latitude own website for demonstration purposes and to use any designs in its own publicity and portfolios.

 

Alterations

The client agrees that changes required over and above the estimated work or required to be carried out after acceptance of the draft design will be liable to a separate charge. The client also agrees that studio latitude holds no responsibility for any amendments made by any third party, before or after a design is published.

 

Cancellation

Cancellation of orders may be made initially by telephone contact, or e-mail, however, following this, studio latitude will need formal notification in writing to the company's postal address. The client will then be invoiced for all work completed over and above the non-refundable deposit that will have been made at the time of first ordering. The balance of monies due must be paid within 30 days.

Please note: any cancellation which is not formally confirmed in writing and received by studio latitude within 14 days of such instruction being issued, will be liable for the full quoted cost of the project.

 

Acceptance of Terms and Conditions

The placement of an order for design and/or any other services offered by studio latitude, by email, verbally or in writing, is deemed to be acceptance of these terms and conditions, which are freely available at www.studio-latitude.co.uk.

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e: hello@studio-latitude.co.uk

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